Enabling The Service Economy

Solutions

Keste delivers rules-based solutions to orchestrate and automate predominately CRM-centric processes that give you the efficiency and accuracy you require, while improving your customers’ transactional experiences with your company.

Keste is organized to bring the highest level of knowledge, skill and expertise in technology and business processes, as well as deep best practice experience.

• Configurator / Configured Quote to Order
• Customer Relationship Management (CRM)
• Enterprise Resource Planning (ERP)
• Dynamic Service Ordering (DSO)/Telecommunications Service Ordering (TSO)
• Service Delivery Platform (SDP)
• EAM (Enterprise Asset Management)

Practical, Effective Solutions that Work

As a leading Oracle Configurator solutions provider worldwide, Keste integrates front office (CRM) and back office (ERP) solutions that:

• Simplify and align the sales and order processes
• Bring intelligence to transactions
• Provide full visibility of sales and order processes to executives
• Increase order accuracy and maximize revenue opportunities
• Provide a better end customer experience

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Technology

Keste innovates using the advanced functionality and integration of Oracle technology plus other best of breed solutions available in the market.  Today’s Oracle offering and open standards have enabled Keste to deliver best practices for implementations that work today and into tomorrow.

• Service Oriented Architecture (SOA)
• Fusion Middleware
• Business Process Execution Language (BPEL)
• Oracle Business Rules

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Keste Delivers

Across industry and enterprise, service is the new competitive playing field.  All great service has the same things in common - delivery.  More specifically, it’s delivery made stronger, more:

• Effective
• Timely
• Accurate
• Personalized
• Genuine

With Keste as a technology partner, you will gain the competitive advantage everyone is striving for.

CEO:  You are no longer limited to the bottom-line, top-line is now within reach.

CFO:  Up to the minute information.  All revenue events captured every time an update is entered.

VP of Sales:  More accurate tools for a more accurate, effective, and timely processes.

VP of Marketing:  Campaigns to up-sell and cross-sell. 

Keste enables this service delivery by establishing a service oriented architecture as a platform for success.

”Keste brings an engineering feel. They have a plan, they stick to the plan and deliver.”  Craig Nunes, Vice President of Marketing, 3Par Data