Luxury Furniture Manufacturer Modernizes Sales with New, Digital Back Office

Our client migrated an acquired business unit from their current SAP and custom point of sale system to a more modern ERP system. Oracle CPQ Cloud and Oracle E-Business Suite were selected to support this transformation. Key business goals included:

• Modernize sales quoting to provide a scalable multi-POS system that’s fully integrated with newly implemented Oracle E-Business Suite in under 7 months
• Standardize the quoting process within the sales organization to mitigate and eliminate the risk of tribal knowledge
• Streamline and automate the ordering of highly-configurable finished goods providing near limitless options to the customer for both showroom and customer service sales
• Increase efficiency, data traceability, and accuracy with the quote to order conversion avoiding duplicate data entry