This multi-billion test, measurement, and optical technology company was using Oracle Enterprise Business Suite (EBS) for their back end office needs and selected Salesforce for their CRM solution. However, integration challenges persisted.
Keste leveraged Oracle SOA Suite and Salesforce Canvas to deliver an integration solution that helped the company achieve:
- 20% improvement in forecasting accuracy
- 2% reduction in days sales outstanding (DSO)
- 70% decrease in time-to-book orders
- 64% increase in the number of clean orders
- near elminiation of errors due to real-time data syncing.
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