Project Description

Secure 24×7 Access Provided via Self Service Portal

A specialty provider of workers compensation insurance needed a secure, user-friendly web-based portal to streamline processes for policyholders and agents in order to reduce the maintenance time needed for customer care.

Learn how Keste created a new, fully-integrated federated customer portal that supports single sign-on functionality, role-based authentication and a wide array of user profile management features. Not only has this portal reduced the number of calls for password resets and account unlocks, it has yielded hundreds of thousands of dollars in savings per year.

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