Configured Quote to Order

Keste automates and integrates the quotation to order process for companies who are utilizing legacy and/or disparate systems. Using Oracle Configurator, Keste successfully unites the leads, opportunities, quotation and proposal processes with manufacturing and delivery processes.

Our Configured Quote to Order solutions enable customers to capture customer product knowledge in one, centralized location. This allows the creation of a configurator that:

• Simplifies and aligns the sales and order process
  Accurate quotations integrated with manufacturing and delivery
• Brings intelligence to transactions
  Last, best customer configuration are used as a platform for additional quotations
• Provides full visibility of sales and order processes to executives
  Pipeline and delivery knowledge available to management
• Increases order accuracy and maximize revenue opportunities
  Reduced errors and optimal selling environment
• Provides a better end customer experience
  Faster, more accurate quotes and delivery
  Customers integrated into the process

Keste also leverages Order Management to enable a configured order to flow completely through. This includes setting up contracts, billing and other related order functions. The result:

• Reduced fulfillment costs
• Reduced order fulfillment cycle time
• Improved order accuracy
• On-time delivery

Ultimately, Keste’s Configured Quote to Order solutions do one key thing that drives the success of the operation: Storage of all customer transactions (purchases, quotations, et al) in the proper repository (Oracle Installed Base).

Through this very straightforward, yet complex approach, the business benefits couldn’t be more clear:

• You will know exactly what’s installed – what was proposed, purchased, built, shipped and installed - this translates to better advice, better upsell/crossell, better quotations, better performance
• You will know what’s under warranty – enabling you to capture maximum services revenue while providing the best customer service possible
• You will be more efficient in the eyes of your customer – delivering the right quotes, the right information, the end solution, faster than ever before, and with the accuracy demanded by customers in the Service Economy

Click here to view EADS Telecom Success Story Video