Customer Relationship Management

Keste approaches CRM from an integrated point of view. We provide turnkey implementation of CRM solutions, with a primary focus on linking CRM to the back office (ERP), including full integration of Siebel CRM to Oracle ERP.

Siebel/Oracle CRM services include:

• Business Analytics
• Contact Center Integration
• Customer Data Integration
• Enterprise Marketing
• Partner Relationship Management
• Product Catalogs
• Sales Force Automation - leads and opportunity management
• Sales Forecasting
• Self Service and eBilling
• Siebel CRM on Demand