Community Cloud Solutions that Engage Customers, Partners and Employees

Why is Community Cloud Important

Customers in communities spend 19% more than customers who are not engaged (University of Michigan Study). One of the best solutions to create communities with is Salesforce Community Cloud. Community Cloud is a digital experience platform that is CRM-powered. With Community Cloud, businesses can streamline key processes and socialize them to the internal and external users they choose.

 

Benefits of Community Cloud

In addition to having several customer experience platforms that integrate with Community Cloud (Service Cloud, Sales Cloud, etc), businesses can also see benefits like:

  • Personalized Customer Experiences
  • Mobile Optimized and Responsive Web Portal
  • Increased Engagement
  • Robust Knowledge Database for Customers, Employees and/or Partners
  • Improved Collaboration between Customers, Employees and/or Partners
  • Accelerated Channel Sales

 

How We Help

With deep expertise and over 12 years’ experience designing and building customer and partner portal solutions, Keste has established itself as one of the best in the world at building modern collaborative digital communities.

We can also help you maximize value with the Salesforce Platform by utilizing our broad product knowledge (Force.com, Lightning and Heroku) and focus on innovation to develop custom applications that:

  • Improve customer engagement and empower employees and partners
  • Are instantly mobile-enabled and social-enabled to connect people and drive business, no matter the place, space or device
  • Immediately add value without the overhead of infrastructure, hardware or availability
  • Speed time to market
  • Profitably extend your Salesforce investment

We help your business run faster and smarter with customized solutions that solve your exact needs.

Contact us today to start engaging with your customers using Community Cloud.