Project Description

Hybrid Cloud Portal Solution Transforms the Customer Experience

Multiple disparate systems were being used to house a variety of different data types – from customer data to product data to service records to warranty information. A lack of visibility and self service functionality was creating a poor customer experience.

Learn how this billion dollar life sciences company integrated on-premise and cloud systems through a unified portal solution — and added nearly 10,000 new subscribers in the first 2 months after implementation.

Keste developed this unique solution by leveraging Oracle WebCenter Portal and SOA Suite to provide intuitive, secure, role-based access to support both data and self-service tools.

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