New Customer Experience Platform Provides Total TransformationClaude Thomas2020-06-23T10:41:04-05:00
New CX Platform Provides Total Transformation
A multi-billion developer of optical, test and measurement technology company needed a single system to support their entire opportunity to order to renewal cycle.
Learn how Keste was able to create a new, integrated customer experience platform that leveraged the company’s decades-long investment in Oracle technologies. This game changing, fully-secure solution modernized both data centers and applications, while:
Redesigning processes around CPQ in Oracle EBS
Integrating a new quote management process between Oracle EBS and Salesforce
Creating a new, full-secure portal around quoting, contract pricing and management
Our clients results have been incredible, with an increase in annual sales of $3 million.