A New Kind of Managed Services — Tailored to the Specific Needs of Your Business

Keste’s Managed Services solutions are so much more than the typical break / fix solutions offered by managed services firms. We not only keep you operational in a cost-effective manner, but we can adapt your complex application solutions to support new strategy initiatives or fundamentally change the way your organization operates.

We raise the bar thanks to our:

  • Deep expertise in CPQ Cloud, EBS (Supply Chain, Manufacturing and Financials), IaaS and Salesforce
  • Specializations in over 28 areas with Oracle and __________ with Salesforce
  • Best-in-class change management know-how

With Keste in your corner, you will achieve a faster return on investment, lower operating costs, reduce risk, address talent shortages, improve your business focus and achieve long-term growth.

To have an in-depth conversation about how managed services can benefit your business, contact one of our dedicated Managed Services experts.

 

60-70{81cf4e9b4f9f808befffadb135ef6a0410f3f70e69f7fd54f265d8efa21f0ff9} of IT support for a business process can be handled via managed services  

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The Keste difference

Deep expertise in over 35 Oracle & Salesforce products and solutions. We provide any level of support needed through a variety of customized engagement models.

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Keste Capabilities

Oracle (Applications, Middleware, Systems / Infrastructure), Salesforce, including Oracle & Salesforce license consulting support

Keste Value Added Services

We offer key value added services in addition to standard break /fix services in order to provide our customers with the biggest return on their investment.

Keste Model

Keste provides a highly customizable and scalable model to seamlessly transition your IT operations to a managed services environment through our structured Discovery, Scoping, Transition, Steady State processes.

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The 3 P’s of Keste’s Managed Services Program (People, Processes, Packaged Toolset)

Value Added Services
Continuous build of customer knowledge repository with each ticket resolution
Proactive monitoring to identify and eliminate key system inefficiencies
Process monitoring to reduce fault resolution journey
Periodic reviews to reduce or eliminate manual intervention and increase automation
Promote self-service capabilities
Highly-skilled project management resources for strong governance & issues/risk mgmt
Oracle and Salesforce license consulting support