A New Kind of Managed Services — Tailored to the Specific Needs of Your Business
Keste’s Managed Services solutions are so much more than the typical break / fix solutions offered by managed services firms. We not only keep you operational in a cost-effective manner, but we can adapt your complex application solutions to support new strategy initiatives or fundamentally change the way your organization operates.
We raise the bar thanks to our:
- Deep expertise in CPQ Cloud, EBS (Supply Chain, Manufacturing and Financials), IaaS and Salesforce
- Specializations in over 28 areas with Oracle and __________ with Salesforce
- Best-in-class change management know-how
With Keste in your corner, you will achieve a faster return on investment, lower operating costs, reduce risk, address talent shortages, improve your business focus and achieve long-term growth.
To have an in-depth conversation about how managed services can benefit your business, contact one of our dedicated Managed Services experts.
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The 3 P’s of Keste’s Managed Services Program (People, Processes, Packaged Toolset)
Value Added Services |
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Continuous build of customer knowledge repository with each ticket resolution Proactive monitoring to identify and eliminate key system inefficiencies Process monitoring to reduce fault resolution journey Periodic reviews to reduce or eliminate manual intervention and increase automation Promote self-service capabilities Highly-skilled project management resources for strong governance & issues/risk mgmt Oracle and Salesforce license consulting support |