Salesforce

Salesforce Health Cloud for Payers: empowering patient-centered healthcare for insurers

By |2018-06-27T15:55:50+00:00June 27th, 2018|Cloud, Community, Salesforce|

The key to success in today’s increasingly competitive healthcare environment is to focus on the patient. Salesforce created Health Cloud in 2016 to transform the way organizations interact with their patients. The platform provides a 24/7 comprehensive view of members – patients, insurance carriers, and providers – in a single, customizable, HIPPA-compliant dashboard that supports [...]

Comments Off on Salesforce Health Cloud for Payers: empowering patient-centered healthcare for insurers

Salesforce Basecamp for Service Dallas, TX

By |2018-06-05T15:51:08+00:00May 25th, 2018|Keste Events, Salesforce|

Date/Time Date(s) - July 10, 2018 2:30 pm - 6:00 pm Join Keste and Salesforce in Dallas on Tuesday, July 10, for the Salesforce Basecamp for Service and learn how disruptive companies are transforming service to deliver customer success. Plus, you’ll get the opportunity to meet with Lightning experts for in-depth 1-to-1 consultations where [...]

Comments Off on Salesforce Basecamp for Service Dallas, TX

We’re Engaged! Why Being Flexible Makes for a Standout Partner

By |2018-05-25T12:31:19+00:00May 25th, 2018|Cloud, Community, Digital Experience, Salesforce, Solutions|

We live in a digital world where everyday relationships are formed, strengthened, and sustained online. This is now true for both individuals and for businesses; simply put, in today’s digital environment one needs to interact with the online community in order to succeed. You have to be seen, heard, and able to react. As a [...]

Comments Off on We’re Engaged! Why Being Flexible Makes for a Standout Partner

Achieving Perfection: The Art of the Sale

By |2018-05-18T14:58:41+00:00May 18th, 2018|Cloud, Salesforce, Solutions|

Imagine waking up every day and consistently making sales that require little to no effort, ones that get the highest possible price in the shortest possible time. Sales where a highly satisfied customer keeps returning and even recommends others. The sun is shining, the sky is blue, and people are happy and satisfied all of [...]

Comments Off on Achieving Perfection: The Art of the Sale

Avoiding Conflict and Drama Using Salesforce Service Cloud

By |2018-05-11T10:59:52+00:00May 11th, 2018|Cloud, Salesforce, Solutions|

Life is hard enough without adding unnecessary obstacles. Think about it, if somebody is rude or makes life difficult you simply don’t want to deal with them. The same goes for products, services, and systems. In fact, in the highly competitive digital landscape, a stellar customer experience involving minimal conflict and drama is not just [...]

Comments Off on Avoiding Conflict and Drama Using Salesforce Service Cloud

Salesforce and 3 Clouds: Sales, Service, and Community

By |2018-05-04T12:39:08+00:00May 4th, 2018|Cloud, Community, Digital Experience, Salesforce|

Is Your Computer Scared of Networking? While networking can be scary, there is no doubt that connecting with the right people can drastically tip your scales towards success. The same thing is true of finding the right partner to help take your business operations to the next level. You want somebody experienced with the right [...]

Comments Off on Salesforce and 3 Clouds: Sales, Service, and Community

From Green Screens and Legacy Platforms to Innovative User Experience. Taking the First Steps to Modernizing Your Infrastructure.

By |2018-04-24T06:01:41+00:00April 11th, 2018|Customer success, Events, Salesforce|

“For us to survive and exchange in this world and to stay relevant, we have to go faster and quicker to get to market quicker,” says Ron Goldstein, President & CEO, CHOICE Administrators, @rgchoice1 Sound familiar? Companies across the globe are struggling to create a digital strategy required to stay relevant, while currently heavily invested in legacy platforms from the past. In addition, they each have different [...]

Comments Off on From Green Screens and Legacy Platforms to Innovative User Experience. Taking the First Steps to Modernizing Your Infrastructure.

BOOM! Create Communities at Lightning Speed with Salesforce’s Bolt

By |2018-03-07T11:18:14+00:00February 28th, 2018|Cloud, Community, Customer Success Story, Digital Experience, Salesforce, Solutions|

The cost to engage a firm to develop custom software is prohibitive for most companies, cost wise and performance wise. They can’t waste time and resources developing software in-house; it’s not their core competency. What companies do want is easy access to a reliable, industry-specific platform that’s easy to use and adds value to their operations. [...]

Comments Off on BOOM! Create Communities at Lightning Speed with Salesforce’s Bolt

How to Modernize Your Legacy Infrastructure: “Integrate and Innovate” Instead of “Rip and Replace”

By |2018-03-07T11:21:27+00:00December 4th, 2017|Salesforce, Solutions|

There is an almost deafening buzz in the current technology climate about moving to the cloud. The cloud, be it public, private, hybrid, or a combination thereof, promises unprecedented agility, scalability, flexibility, cost savings, and more, and the exodus in that direction can be felt at nearly every level of the IT organization specifically and [...]

Comments Off on How to Modernize Your Legacy Infrastructure: “Integrate and Innovate” Instead of “Rip and Replace”

Dallas Trailhead Live

By |2018-03-08T14:00:58+00:00November 28th, 2017|Events, Salesforce|

Keste is excited to follow up Dreamforce with you at Dallas Trailhead Live on Thursday, December 7th. Salesforce is coming to Dallas for speakers, sessions, keynotes and more on how to connect with customers using the power of the Intelligent Customer Success Platform. Located at the Sheraton hotel in Downtown Dallas, this brand new event aims to give attendees [...]

Comments Off on Dallas Trailhead Live