Omnichannel Experiences Expected from Your Business

By |2021-08-17T17:25:45-05:00December 14th, 2020|Customer Experience, Digital Experience, eCommerce|

Omnichannel Experiences Expected from Your Business You no longer have to convince anyone why digital commerce is important. The events of 2020 have made it abundantly clear, generating leaps in growth in the process. The new focus? Making sure your B2B customer experience is on par with what people get from a B2C experience. Thanks [...]

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Important Considerations to Drive B2B Digital Commerce in 2021

By |2021-07-19T12:36:00-05:00December 7th, 2020|Customer Experience, Digital Experience, eCommerce|

Important Considerations to Drive B2B Digital Commerce in 2021 The global e-commerce market is expected to grow at a compound annual growth rate (CAGR) of 11.1% from 2018 to 2025 and will reach up to $24,265.12 billion by 2025. It is also projected that the B2B digital commerce market will be two times bigger than [...]

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Why Digital Transformation Should Matter to Your Company

By |2021-07-19T13:33:35-05:00November 30th, 2020|Customer Experience, Digital Experience, Modernization|

Why Digital Transformation Should Matter to Your Company 5 Considerations for your Modernization Journey Adapting to the future The world is never quiet. Time moves quickly. Disruption radically changes everything from our geopolitical stability, environmental issues, to cultural polarization, economic imbalance, and technological innovations that impact societal change. As the world continues to evolve and [...]

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3 Keys to Success in Digital Commerce

By |2021-07-19T13:10:04-05:00November 23rd, 2020|Customer Experience, Digital Experience, eCommerce|

3 Keys to Success in Digital Commerce What if your best salesperson, we’ll call her Beverly, was available for every lead or every single customer-facing opportunity that you had? “We need to break out the big guns. Let’s bring in Bev.” “Bev” undoubtedly has those critical characteristics that make her extraordinary at her job—the ability [...]

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Smart Selling in the Digital Age

By |2020-04-16T15:13:31-05:00April 16th, 2020|Digital Experience, eCommerce|

It’s hard to believe, but it’s only been a few weeks, or months, depending on where you live, since the beginning of the coronavirus crisis. In addition to the concerns we all have about our and our loved one’s health, many of us are struggling with the staggering effects this crisis has had on business [...]

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Accelerate Revenue Growth and Transformation with The Digital Hub

By |2019-08-09T12:11:52-05:00August 2nd, 2019|Configure Price Quote, Customer Experience, Digital Experience, digital monetization, Modernization|

For many of us, everything we know about digital transformation, we’ve learned from the internet. But what is digital transformation, really? There are the futuristic robots that we read are revolutionizing healthcare and manufacturing. Or the sensors that are transforming the way we think about, well — everything, thanks to the masses of data they [...]

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The Age of Customer Experience

By |2019-06-19T14:11:17-05:00June 18th, 2019|Configure Price Quote, Customer Experience, Digital Experience|

Worried about Customer Experience? You should be. No longer a nice-to-have, an exemplary customer experience (CX) has become a crucial part of doing business in the digital age.  It affects the customer’s perception of how they are treated, how they perceive your brand, and ultimately, it’s a determining factor in their behavior and loyalty. If [...]

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Prepare Yourself For Digital Transformation

By |2021-07-14T17:41:39-05:00April 3rd, 2019|Cloud, Customer Experience, Digital Experience|

  AWS? Oracle? Salesforce? SaaS? PaaS? IaaS? DevOps? SecOps? The world of digital transformation is daunting and complex, and determining your roadmap can be extraordinarily technical and confusing. Unfortunately, this is the nature of the current cloud landscape — there are many options for you to choose from when it comes to modernization and digital [...]

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Improving the Customer Experience

By |2019-03-13T17:21:56-05:00February 14th, 2019|Community, Configure Price Quote, Digital Experience, Oracle, Solutions|

Join Keste at this year’s Modern CX conference to learn how to harness the power of the cloud to improve customer experience! Meet us at our kiosk where we’ll be sharing our extensive experience in : Customer Experience CPQ Cloud integrations Mobility Customer experience is a growing and vital concern for many businesses. About 92% of customers [...]

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We’re Engaged! Why Being Flexible Makes for a Standout Partner

By |2018-05-25T12:31:19-05:00May 25th, 2018|Cloud, Community, Digital Experience, Salesforce, Solutions|

We live in a digital world where everyday relationships are formed, strengthened, and sustained online. This is now true for both individuals and for businesses; simply put, in today’s digital environment one needs to interact with the online community in order to succeed. You have to be seen, heard, and able to react. As a [...]

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