Join Keste at this year’s Modern CX conference to learn how to harness the power of the cloud to improve customer experience! Meet us at our kiosk where we’ll be sharing our extensive experience in :
Customer experience is a growing and vital concern for many businesses. About 92% of customers will stop buying from a business after three or fewer bad customer service experiences. Good customer service experience isn’t just limited to phone communication, but also self-service. Customers want to be able to find an answer without having to make a phone call. This goes along with their need to communicate and interact with a business across multiple different platforms: mobile, social media, website, phone, etc. It all comes down to convenience and easiness.
Due to the growing demands in customer experience, many businesses are turning to the cloud and other new technology. These solutions include Configure Price Quote (CPQ), Customer Portals, Improved CRM/ERP integrations and more. Technology is constantly growing and adapting to the new demands in customer experience, and businesses need to stay up-to-date.
If you’re interested in learning how Keste can help you improve your customer experience, stop by our Kiosk (SAL-08) during Modern CX or schedule a meeting with us. While at our kiosk don’t forget to enter for a chance to win an Oculus Go VR Headset! We look forward to speaking with you and hope to see you at Modern CX!