Having already completed the “Five tips for a successful CPQ implementation project” from the first blog of this series, you're well on your way to being prepared for the next step: the actual CPQ implementation. However, what happens when something affects your preparation? For example, new product introductions or pricing scenarios based on [...]
Planning on attending Oracle OpenWorld this year? Want to get the most bang for your buck while in San Francisco? Read on for some great networking, educational and sight-seeing opportunities available at #OOW19. Attend a Keste Breakout Session: Benefit from Keste's strong consulting capabilities and Oracle's best in class infrastructure and cloud solutions. Register for [...]
For many of us, everything we know about digital transformation, we’ve learned from the internet. But what is digital transformation, really? There are the futuristic robots that we read are revolutionizing healthcare and manufacturing. Or the sensors that are transforming the way we think about, well — everything, thanks to the masses of data they [...]
Worried about Customer Experience? You should be. No longer a nice-to-have, an exemplary customer experience (CX) has become a crucial part of doing business in the digital age. It affects the customer’s perception of how they are treated, how they perceive your brand, and ultimately, it’s a determining factor in their behavior and loyalty. If [...]
Improving Customer Experience with Personalization and Speed Customer experience has become increasingly important and complex over the years. When looking to improve customer experience, it’s important to keep in mind the buyer’s journey: Awareness Consideration Decision Personalization with a CRM and CPQ Solution All three stages are important aspects of the experience. From the initial [...]
Digital transformation has created an entirely new set of expectations and demands for B2B and B2C sales. Regardless of how simple or complex your sales flowchart is, ultimately, the sales experience itself has become just as critical as the quality of the goods being sold. Buyers just don’t have the patience to accept a less [...]
Join Keste at this year’s Modern CX conference to learn how to harness the power of the cloud to improve customer experience! Meet us at our kiosk where we’ll be sharing our extensive experience in : Customer Experience CPQ Cloud integrations Mobility Customer experience is a growing and vital concern for many businesses. About 92% of customers [...]
CPQ may stand for “Configure Price Quote” but it encompasses so much more. This powerful software touches every aspect of a business – the what, how, where, and why – making any CPQ project a high-value transformation process full of both opportunities and pitfalls. It’s a chance to modernize your business infrastructure while achieving maximum [...]
Shortened product life cycles and heightened customer demands have increased the complexity of the supply chain. From cars to containers, food to skin care, manufacturers and sellers are under constant pressure to speed up product development and shipping. The solution is a flexible, smart supply chain management system which can adjust to fluctuating needs. However, [...]
What makes a smart brand in today’s digital world? Simply put, a smart brand is one that focuses on providing a quality digital experience for everyone, regardless of market or industry. It is a brand that recognizes the need for both a comprehensive, consistent buying experience and for a way to support sellers to increase [...]