Visit Keste at Salesforce World Tour Dallas and learn how to accelerate revenue growth with CPQ, subscription billing, and other Salesforce solutions. If you’re just dipping your toes into the Salesforce water, don’t miss this chance to ask our friendly team experts any of your CX, CPQ, CRM or Cloud questions. Or, for the seasoned Salesforce [...]
Communication has become a key part in any business, whether it be between employees, partners or customers. With the rise of social media and internet enabled devices, online communication has become crucial to business relationships. There are two categories of relationships that businesses are required to nurture in order to succeed: those within the company [...]
Dreamforce. The massive tech conference that practically shuts down San Francisco for a week. Whether you are an individual to a big fortune 500 company, you could learn a lot from attending. Not only will influential thought leaders like Al Gore, Geisha J. Williams, and Jane Moran be speaking, there will be over 2,700 breakout [...]
Mortgage brokers are in a ruthlessly competitive industry. On one side, they need to maintain strong working relationships with dozens of banks and loan officers. On the other, they must provide stellar service to home buyers during a long, complicated, and emotional process. A reputation for getting results and being easy to work with will [...]
In our recent post, “3 Ways Retailers Are Keeping Up With Amazon,” we highlighted omnichannel fulfillment as one of the ways that bricks and clicks retailers can give consumers service options that Amazon does not. Most big box retailers offer click and collect, including Walmart, Target, Staples, Bed Bath & Beyond, and dozens more. The [...]
Like most consumer businesses, many of the practices that worked well 20 years ago are ineffective in an increasingly digital world. For mortgage brokers, the old ways of attracting leads, brokering a loan, and keeping clients informed have become antiquated. With large banks slow to implement change, innovative and nimble brokers can leapfrog competitors with [...]
Amazon’s share of ecommerce sales reached 44% in the US in 2017, representing 4% of total retail sales, according to One Click Retail. With massive scale and over 100 million Amazon Prime members, only 11% of online retailers can match its delivery SLAs, according to a recent study by Pulse Commerce. It’s hard to keep up. And, it’s [...]
Keste CEO Howard Moore and Salesforce EVP Tyler Prince Keste was a proud sponsor of the recent Salesforce Golf Invitational that took place in both Chicago and Boston. This event, a unique invitational opportunity at two of the most exclusive private golf clubs in the country, demonstrated Keste’s ongoing support and commitment to [...]
The key to success in today’s increasingly competitive healthcare environment is to focus on the patient. Salesforce created Health Cloud in 2016 to transform the way organizations interact with their patients. The platform provides a 24/7 comprehensive view of members – patients, insurance carriers, and providers – in a single, customizable, HIPPA-compliant dashboard that supports [...]
Date/Time Date(s) - July 10, 2018 2:30 pm - 6:00 pm Join Keste and Salesforce in Dallas on Tuesday, July 10, for the Salesforce Basecamp for Service and learn how disruptive companies are transforming service to deliver customer success. Plus, you’ll get the opportunity to meet with Lightning experts for in-depth 1-to-1 consultations where [...]