Customer Experience. We hear it over and over, but it is truly one of the most important factors – if not the most important factor – to drive your B2B digital business. But who are your customers, and what types of experiences are they looking for? This may be a surprise, but millennials are critical [...]
Partner business models can be extremely complex. With thousands of partners, each with their own set of expertise and target markets, it can be a real challenge to properly manage them to see their value. Partner portals, B2B portals, partner communities – they go by a myriad of names. But, no matter what you call [...]
In the business world today, the term “digital transformation” has been applied to any and all sorts of digital-driven initiatives. It goes without saying that current and future revenue goals simply cannot be met without some level of digital assistance. But while you can add a little here, and a little there, a true digital [...]
Data Integration is Critical to Digital Commerce Success It’s difficult to overstate the value of a seamless experience when it comes to digital commerce. Consumers demand it. To get an understanding of how quickly buying behavior changes, consider how radically it has adapted in just a handful of months. Many say that e-commerce growth has [...]
Accelerate Your Sales Process Through CPQ CPQ has been around for decades despite being a hot term of late, but some people still wonder what it actually is? Is it a piece of over-hyped software that’ll be forgotten in ten minutes? Does it replace my sales team? Is it just another in a seemingly endless [...]
Achieve Your B2B Sales Goals in Record Time with These Tools It’s the end of a challenging year, and you’re beyond busy. That’s why we’re going to save you a lot of time by reading your mind: you need to achieve your B2B sales goals fast. And since time is money, you can’t afford to [...]
Omnichannel Experiences B2B Customers Expect from Your Business You no longer have to convince anyone why digital commerce is important. The events of 2020 have made it abundantly clear, generating leaps in growth in the process. The new focus? Making sure your B2B customer experience is on par with what people get from a B2C [...]
Important Considerations to Drive B2B Digital Commerce in 2021 The global e-commerce market is expected to grow at a compound annual growth rate (CAGR) of 11.1% from 2018 to 2025 and will reach up to $24,265.12 billion by 2025. It is also projected that the B2B digital commerce market will be two times bigger than [...]
3 Keys to Success in Digital Commerce What if your best salesperson, we’ll call her Beverly, was available for every lead or every single customer-facing opportunity that you had? “We need to break out the big guns. Let’s bring in Bev.” “Bev” undoubtedly has those critical characteristics that make her extraordinary at her job—the ability [...]
It’s hard to believe, but it’s only been a few weeks, or months, depending on where you live, since the beginning of the coronavirus crisis. In addition to the concerns we all have about our and our loved one’s health, many of us are struggling with the staggering effects this crisis has had on business [...]