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Customer Experience

10 Ways to Make the Most of OpenWorld 2019

By |2019-09-12T10:27:48-05:00September 12th, 2019|Cloud, Configure Price Quote, Customer Experience, Events, Keste Events, Oracle|

Planning on attending Oracle OpenWorld this year? Want to get the most bang for your buck while in San Francisco? Read on for some great networking, educational and sight-seeing opportunities available at #OOW19. Attend a Keste Breakout Session: Benefit from Keste's strong consulting capabilities and Oracle's best in class infrastructure and cloud solutions. Register for [...]

Accelerate Revenue Growth and Transformation with The Digital Hub

By |2019-08-09T12:11:52-05:00August 2nd, 2019|Configure Price Quote, Customer Experience, Digital Experience, digital monetization, Modernization|

For many of us, everything we know about digital transformation, we’ve learned from the internet. But what is digital transformation, really? There are the futuristic robots that we read are revolutionizing healthcare and manufacturing. Or the sensors that are transforming the way we think about, well — everything, thanks to the masses of data they [...]

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The Age of Customer Experience

By |2019-06-19T14:11:17-05:00June 18th, 2019|Configure Price Quote, Customer Experience, Digital Experience|

Worried about Customer Experience? You should be. No longer a nice-to-have, an exemplary customer experience (CX) has become a crucial part of doing business in the digital age.  It affects the customer’s perception of how they are treated, how they perceive your brand, and ultimately, it’s a determining factor in their behavior and loyalty. If [...]

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Prepare Yourself For Digital Transformation

By |2019-04-03T12:12:51-05:00April 3rd, 2019|Cloud, Customer Experience, Digital Experience|

AWS? Oracle? Salesforce? SaaS? PaaS? IaaS? DevOps? SecOps? The world of digital transformation is daunting and complex, and determining your roadmap can be extraordinarily technical and confusing. Unfortunately, this is the nature of the current cloud landscape — there are many options for you to choose from when it comes to modernization and digital transformation. [...]

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Improving Customer Experience with Personalization and Speed

By |2019-03-12T09:59:09-05:00March 8th, 2019|Cloud, Configure Price Quote, Customer Experience|

Improving Customer Experience with Personalization and Speed Customer experience has become increasingly important and complex over the years. When looking to improve customer experience, it’s important to keep in mind the buyer’s journey: Awareness Consideration Decision Personalization with a CRM and CPQ Solution All three stages are important aspects of the experience. From the initial [...]

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