Customer Experience

Accelerate Your Sales Process Through CPQ

By |2020-12-28T11:17:42-06:00December 28th, 2020|Customer Experience, Digital Experience, eCommerce|

Accelerate Your Sales Process Through CPQ CPQ has been around for decades despite being a hot term of late, but some people still wonder what it actually is? Is it a piece of over-hyped software that’ll be forgotten in ten minutes? Does it replace my sales team? Is it just another in a seemingly endless [...]

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Omnichannel Experiences B2B Customers Expect from Your Business

By |2020-12-14T11:53:45-06:00December 14th, 2020|Customer Experience, Digital Experience, eCommerce|

Omnichannel Experiences B2B Customers Expect from Your Business You no longer have to convince anyone why digital commerce is important. The events of 2020 have made it abundantly clear, generating leaps in growth in the process. The new focus? Making sure your B2B customer experience is on par with what people get from a B2C [...]

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Important Considerations to Drive B2B Digital Commerce in 2021

By |2020-12-07T10:59:15-06:00December 7th, 2020|Customer Experience, Digital Experience, eCommerce|

Important Considerations to Drive B2B Digital Commerce in 2021 The global e-commerce market is expected to grow at a compound annual growth rate (CAGR) of 11.1% from 2018 to 2025 and will reach up to $24,265.12 billion by 2025. It is also projected that the B2B digital commerce market will be two times bigger than [...]

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Why Digital Transformation Should Matter to Your Company

By |2020-11-30T11:47:41-06:00November 30th, 2020|Customer Experience, Digital Experience, Modernization|

Why Digital Transformation Should Matter to Your Company: 5 Considerations for your Modernization Journey Adapting to the future The world is never quiet. Time moves quickly. Disruption radically changes everything from our geopolitical stability, environmental issues, to cultural polarization, economic imbalance, and technological innovations that impact societal change. As the world continues to evolve and [...]

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3 Keys to Success in Digital Commerce

By |2020-11-24T14:51:54-06:00November 23rd, 2020|Customer Experience, Digital Experience, eCommerce|

3 Keys to Success in Digital Commerce What if your best salesperson, we’ll call her Beverly, was available for every lead or every single customer-facing opportunity that you had? “We need to break out the big guns. Let’s bring in Bev.” “Bev” undoubtedly has those critical characteristics that make her extraordinary at her job—the ability [...]

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Fueling Growth with Partner Communities

By |2020-11-16T13:37:47-06:00November 16th, 2020|Community, Customer Experience, Customer Success Story|

Fueling Growth with Partner Communities Transforming the Insurance Broker Experience for the New, Digital Economy For over 40 years, a leading insurance broker services network has provided access to affordable employee benefits, payroll, HR and employer services to over 200,000 businesses through its network of more than 20,000 partners. They have a history of providing [...]

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10 Ways to Make the Most of OpenWorld 2019

By |2019-09-23T09:29:10-05:00September 12th, 2019|Cloud, Configure Price Quote, Customer Experience, Events, Oracle|

Planning on attending Oracle OpenWorld this year? Want to get the most bang for your buck while in San Francisco? Read on for some great networking, educational and sight-seeing opportunities available at #OOW19. Attend a Keste Breakout Session: Benefit from Keste's strong consulting capabilities and Oracle's best in class infrastructure and cloud solutions. Register for [...]

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Accelerate Revenue Growth and Transformation with The Digital Hub

By |2019-08-09T12:11:52-05:00August 2nd, 2019|Configure Price Quote, Customer Experience, Digital Experience, digital monetization, Modernization|

For many of us, everything we know about digital transformation, we’ve learned from the internet. But what is digital transformation, really? There are the futuristic robots that we read are revolutionizing healthcare and manufacturing. Or the sensors that are transforming the way we think about, well — everything, thanks to the masses of data they [...]

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The Age of Customer Experience

By |2019-06-19T14:11:17-05:00June 18th, 2019|Configure Price Quote, Customer Experience, Digital Experience|

Worried about Customer Experience? You should be. No longer a nice-to-have, an exemplary customer experience (CX) has become a crucial part of doing business in the digital age.  It affects the customer’s perception of how they are treated, how they perceive your brand, and ultimately, it’s a determining factor in their behavior and loyalty. If [...]

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Prepare Yourself For Digital Transformation

By |2019-04-03T12:12:51-05:00April 3rd, 2019|Cloud, Customer Experience, Digital Experience|

AWS? Oracle? Salesforce? SaaS? PaaS? IaaS? DevOps? SecOps? The world of digital transformation is daunting and complex, and determining your roadmap can be extraordinarily technical and confusing. Unfortunately, this is the nature of the current cloud landscape — there are many options for you to choose from when it comes to modernization and digital transformation. [...]

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